Terms of service
Welcome to Aveliza Collective.
Throughout these Terms and Conditions, the words "we," "us," and "our" refer to Aveliza Collective. We operate this website, together with all associated content, features, products, services and functionality made available through it (collectively referred to as the "Services"). Our online store is powered by Shopify, allowing us to offer a secure and reliable shopping experience.
These Terms and Conditions ("Terms" or "Terms of Service") explain the conditions under which you may access and use our website and Services. They also define the rights and obligations of both Aveliza Collective and every customer using our website.
Please read these Terms carefully before accessing or using our Services. By visiting our website, placing an order, or otherwise using our Services, you acknowledge that you have read, understood and agreed to these Terms, together with our Privacy Policy. If you do not accept these Terms, you should discontinue using our website and Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you have reached the legal age of majority in your country of residence and are legally capable of entering into a binding agreement.
To browse our website, create an account or complete a purchase, you may be asked to provide certain information, including your name, email address, billing address, shipping address and payment details. You agree that all information you submit is true, accurate and kept up to date.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for any activity that takes place under your account.
SECTION 2 - OUR PRODUCTS
We strive to present our products as accurately as possible. However, the appearance of colours, textures and other visual details may differ slightly depending on your screen settings, device and lighting conditions.
Product information, prices and availability may be updated or amended at any time without prior notice. We also reserve the right to discontinue products or restrict the quantity available for purchase whenever necessary.
SECTION 3 - ORDERS
Submitting an order through our website constitutes an offer to purchase products from Aveliza Collective.
All orders remain subject to acceptance and stock availability. We reserve the right to reject, cancel or restrict any order where we identify pricing inaccuracies, suspected fraudulent activity, inventory shortages or other legitimate reasons.
A contract is only formed once your payment has been successfully authorised and you have received an order confirmation from us.
Should we be unable to complete your order after it has been placed, we will contact you promptly and provide a full refund where appropriate.
For information regarding returns and refunds, please refer to our Return & Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices displayed on our website may be changed without prior notice.
You agree to provide complete and accurate billing and payment information for every purchase. If incorrect pricing, payment issues or suspected fraudulent activity are identified, we reserve the right to cancel or refuse the order.
SECTION 5 - SHIPPING AND DELIVERY
Any delivery estimates displayed on our website are provided for guidance only and should not be considered guaranteed delivery dates.
Aveliza Collective cannot be held responsible for delays resulting from courier services, customs inspections, severe weather, public holidays or other events beyond our reasonable control.
Further details regarding shipping and delivery can be found in our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
All content available on this website, including but not limited to text, photographs, graphics, logos, branding, product designs and website layout, is the property of Aveliza Collective or its licensors and is protected by applicable intellectual property legislation.
No content from this website may be copied, reproduced, distributed, modified, published or otherwise used without our prior written permission.
SECTION 7 - OPTIONAL TOOLS
From time to time, we may provide access to third-party tools or services for your convenience.
These tools are supplied on an "as available" basis. Because they are operated by independent third parties, we do not control their availability, performance or functionality and accept no responsibility for them.
SECTION 8 - THIRD-PARTY LINKS
Our website may include links to websites operated by third parties.
These external websites are not controlled by Aveliza Collective, and we are not responsible for their content, policies or business practices. We recommend reviewing the applicable terms and privacy policies of any third-party website before using its services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our online store is hosted on the Shopify platform, which provides the technology required to operate our e-commerce website.
Any purchase made through this website is a transaction between you and Aveliza Collective. Shopify is not the seller of our products and accepts no responsibility for orders, products or agreements made through our store.
SECTION 10 - PRIVACY
Your use of our website and Services is also subject to our Privacy Policy.
By continuing to use our Services, you confirm that you have read, understood and accepted the terms of our Privacy Policy.
SECTION 11 - FEEDBACK
If you choose to submit reviews, comments, suggestions or other feedback to Aveliza Collective, you grant us permission to use, reproduce, display and publish that content for operational, promotional or marketing purposes.
You also confirm that any feedback you provide is truthful, lawful and does not infringe the rights of any third party.
SECTION 12 - ERRORS AND OMISSIONS
Although we make every effort to ensure the accuracy of the information on our website, occasional typographical errors, inaccuracies or omissions may occur. These may relate to product descriptions, pricing, promotional offers, shipping details or product availability.
We reserve the right to correct such errors, amend information and update our website at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may only access and use our website for lawful and legitimate purposes.
By using our Services, you agree that you will not:
- Use the website in connection with fraudulent, illegal or unauthorised activities.
- Breach any applicable laws, regulations or legal requirements.
- Interfere with, disrupt or compromise the security or functionality of the website.
- Upload or transmit viruses, malware or any other harmful code.
- Copy, scrape, reproduce or exploit any part of the website or its content without our prior written permission.
If we reasonably believe that these Terms have been violated, we reserve the right to suspend or permanently restrict access to our Services.
SECTION 14 - TERMINATION
We reserve the right to suspend, restrict or terminate your access to our website or Services at any time if we believe that you have failed to comply with these Terms.
Any rights, obligations or liabilities that arose before termination shall continue to remain in effect after your access has ended.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and all products made available through this website are provided on an "as is" and "as available" basis.
To the maximum extent permitted by applicable law, Aveliza Collective does not warrant or guarantee that the Services will always be uninterrupted, error-free, secure or available at all times. We also make no guarantees regarding any particular results obtained from using our website or purchasing our products.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Aveliza Collective shall not be liable for any indirect, incidental, consequential, punitive or special damages arising from or relating to the use of our website, Services or products.
Nothing contained within these Terms shall exclude or limit liability where such limitation or exclusion is prohibited by applicable law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Aveliza Collective, together with its directors, employees, affiliates, partners and service providers, against any claims, losses, liabilities, costs or expenses resulting from your breach of these Terms or your misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable by a competent court, that provision shall be interpreted as closely as possible to its original intent, while the remaining provisions shall continue to remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy and Return & Refund Policy, represent the complete agreement between you and Aveliza Collective regarding your access to and use of our website and Services.
They replace any previous agreements, communications or understandings relating to the same subject matter.
SECTION 20 - ASSIGNMENT
Aveliza Collective reserves the right to transfer, assign or delegate any of its rights and obligations under these Terms without prior notice.
You may not assign, transfer or otherwise delegate your rights or obligations under these Terms without first obtaining our written consent.
SECTION 21 - GOVERNING LAW
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Netherlands.
Any dispute arising out of or relating to these Terms, the Services or any purchase made through Aveliza Collective shall fall within the exclusive jurisdiction of the competent courts of the Netherlands.
SECTION 22 - HEADINGS
The section headings used throughout these Terms are included solely for convenience and reference. They do not affect the interpretation, meaning or enforceability of any provision contained within these Terms.
SECTION 23 - CHANGES TO THESE TERMS
We may revise or update these Terms from time to time whenever necessary.
Any amendments will be published on this page and, unless stated otherwise, will take effect immediately upon publication.
By continuing to use our Services after any updates have been posted, you acknowledge and accept the revised Terms.
SECTION 24 - CONTACT INFORMATION
Store Name: Aveliza Collective
Business Name: SS Commerce
Company Number: 99603330
Registered Business Address:
Roland Holstlaan 642
2624 JA Delft
The Netherlands
UK Fulfilment & Warehouse Location:
65 Burton Rd, Withington, Manchester M20 1HB, United Kingdom
Phone: + 44 333 038 9757
Email: support@avelizacollective.co.uk
Customer Service Hours
Monday – Friday
09:00 AM – 06:00 PM (GMT)
Saturday – Sunday
10:00 AM – 04:00 PM (GMT)
We aim to respond to all customer enquiries within 24 hours during our regular customer service hours.